

You can unpair your device from your SYNC®* or Digital Experience®** system using the instructions contained in this article.
Important: Your vehicle must be parked, running, and in an open, well-ventilated, and safe area.
Select your Digital Experience or your SYNC generation from the drop-down options below to learn how to unpair your phone. If you need assistance determining the generation of your SYNC system, select the first drop-down option.
For more detailed information on SYNC features and functions, visit our Ford support page and browse by your preferred topic.
Why is my phone not connecting to SYNC?What should I do if text messaging is not working?
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**Some Ford Digital Experience features require a Connected Services plan. Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
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