How do I lock and unlock my car remotely with the FordPass®* App?

When using the FordPass App remote controls, you have direct access to remotely lock and unlock your vehicle. Use the instructions below. 

Important: 

  • FordPass Remote Commands are not substitutes for having your key fob on hand. You should not leave your key fob at home or inside your vehicle.
  • Your vehicle still requires the presence of a key to put it in drive (D).
  • FordPass Guides do not have access to your remote commands. They are unable to unlock, lock, or control your vehicle.

Remote lock/unlock is not a standard feature for all vehicles. The following conditions must be met:

Locking or Unlocking Your Vehicle in FordPass

Select the option below that has your FordPass App experience listed for more details on how to lock or unlock your vehicle. 

FordPass App 4.X Experience 

To lock or unlock your vehicle in the FordPass 4.X experience:

  1. Open the FordPass App.
  2. Go to the Home screen. 
  3. Press and hold the Unlock or Lock button for one second, allowing the line to travel around the button's edge.

An alert will appear for 10 seconds confirming that your vehicle has been unlocked or locked successfully. 

Notes: 

  • If a door, trunk, or hood is ajar, the lock will fail, and a message will be displayed on the Home screen.
  • If you experience any issues, contact a Guide using the Account > Help options in FordPass. 

FordPass App 5.X Experience 

To lock or unlock your vehicle in the FordPass 5.X experience:

  1. Open the FordPass App.
  2. Go to the Vehicle screen. 
  3. Tap the Lock or Unlock icon. 

The request will load, your vehicle status will change, and a green check mark will appear on the icon you selected. 

If you experience any issues, contact a Guide using the Account > Contact Help options in FordPass.

Additional Information

Where can I find Remote Locking troubleshooting steps?


*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

**FordPass® Connect, the FordPass® App., and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.