How do I control my Ford vehicle with Phone As A Key?
Using Phone As A Key™* in the Ford app, you can manage remote controls like windows up/down, frunk** open/close, and much more. Use the information below to access your remote commands or for troubleshooting.
Important: Phone As A Key works best when your smartphone has a direct line of sight to your vehicle (i.e. keep your phone “in-hand” rather than in a back pocket, handbag, or briefcase).
Using Phone As A Key Commands
To send remote commands to your vehicle:
- Log in to the Ford app.
- Ensure you have the correct vehicle chosen (if you have more than one vehicle added to your Ford app).
Select the Bluetooth® Controls button.
- Tap the respective control to send a request to your vehicle:
- Windows Up
- Windows Down
- Frunk
- Trunk†
Note: To access the Horn & Lights controls, tap the Vehicle icon to return to the Vehicle dashboard, then select the Vehicle Location banner.
Tips if You Are Unable to Activate
- If you encounter issues with using Phone As A Key, here are some tips for the best functionality.
- If your troubleshooting is unsuccessful, contact Ford app support for additional assistance.
Further Troubleshooting Options
If you are experiencing other issues, visit the Ford app troubleshooting support site folder for additional support.
Additional Information
How do I set up Phone As A Key with the Ford app?
How do I activate my vehicle's modem using the Ford app?
How do I add a vehicle to the Ford app?
*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.
**This applies to the Mustang Mach-E only.
†For the Ford F-150 Lightning, this is for both front trunk and the tailgate, which are power assisted.
The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.
The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.