

You can determine if your vehicle has a modem by your window sticker or your SYNC®* screen.
The vehicle modem is an optional feature that gives you a full range of features in the Ford app, including remote start, Vehicle Health Alerts, and recall notifications.
Use the table below to find out if your vehicle was eligible for a modem when built.
| Year | Model Eligibility |
| 2020 and Newer Model Years | A vehicle modem is available on all 2020 and later model year vehicles. Note: Aftermarket installations may not function properly with the Ford app. |
| 2019 |
Note: Aftermarket installations may not function properly with the Ford app. |
| 2018 |
Notes:
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| 2017 |
Notes:
|
| 2016 and Prior Model Years | A vehicle modem is not available for these model years. |
For more detailed information on the Ford app features and functions, visit our support page and browse by your preferred topic.
How do I activate my vehicle's modem using the Ford app?How do I authorize another user in the Ford app?How do I remote start my Ford vehicle?Why is my activation pending in the Ford app?Why is my remote start not working in the Ford app?
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
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