

You can determine if your vehicle has a modem by checking your window sticker or your SYNC®* screen.
The vehicle modem is an optional feature that gives you a full range of features in the Ford app, including remote start, Vehicle Health Alerts, and recall notifications.
Use the table below to determine if your vehicle was eligible for a modem when built.
| Year | Model Eligibility |
| 2020 and Newer Model Years | A vehicle modem is available on all 2020 and later model year vehicles. Note: Aftermarket installations may not function properly with the Ford app. |
| 2019 |
Note: Aftermarket installations may not function properly with the Ford app. |
| 2018 |
Notes:
|
| 2017 |
Notes:
|
| 2016 and Prior Model Years | A vehicle modem is not available for these model years. |
How do I activate my modem?How do I authorize another user?How do I start my vehicle using the Ford app?How do I troubleshoot the activation pending message?How do I troubleshoot issues with remote start?
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.com for our privacy notice.
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