How do I charge my electric vehicle at Ford Charge Fast Chargers?

Ford Charge offers public DC fast charging at select Ford Dealer locations. Ford Charge Fast Chargers are open to compatible vehicles of all makes, not just Ford electric vehicles (EVs).

You can activate and pay for charging at Ford Charge using: 

• The Ford app* or Ford Plug & Charge, if you are driving an all-electric Ford.
• The Shell app, if you drive a vehicle from another manufacturer.
• A credit or debit card, if you are an all-electric Ford driver, or you drive a vehicle from another manufacturer.

Find a Ford Charge location near you on the Ford app or use the Ford Charge map below. For additional charging support, see the Frequently Asked Questions.

Payment Methods for Ford Charge

Click on the icons below for detailed instructions.

Paying with Plug & Charge  (Ford EV Drivers Only)	Paying with the Ford App  (Ford EV Drivers Only)	Paying with the Shell App  (All EV Drivers)	Paying with Credit/Debit or Mobile Wallet  (If Available)

Ford Charge Locations

Use the map below to find a Ford Charge public charger near you.

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Paying with Plug & Charge

Ford drivers can use Plug & Charge at Ford Charge Locations. Plug in your vehicle and watch the charging session begin.

With Plug & Charge, you do not need to use an app or a credit card at each visit. It automatically links your vehicle to the preferred payment method on your BlueOval™ Charge Network account.

If Plug & Charge does not automatically activate on your Ford vehicle, take the following steps to enable it:

1. Open the Ford app on your smartphone. The Ford app is available on:

2. Tap the lightning bolt icon at the bottom of the screen.
3. Select Charge payment and access.
4. Tap the Plug & Charge toggle to the on position.
   
   Note: If someone has shared charging access to the BlueOval Charge Network with you, you will not be able to change this setting.

For more information, see our article on Plug & Charge for all-electric Ford vehicles.

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Paying with the Ford App

If you are a Ford driver, you can start a charge session manually using the Ford app. The session will be billed to the default card on your Ford account once the session has ended.

To start and pay for your charging session with the Ford app, take the following steps:

1. Open the Ford app on your smartphone. The Ford app is available on:

2. Tap the lightning bolt icon at the bottom of the screen.
3. Select Find public charging.
4. Locate the charger you want to use and tap Charge here.
5. Match the charger name you want to use. Look for the "Hello, my name is..." label.
6. Locate the letter that corresponds to the connector you want to use (A or B) on the front of the charger.
7. Tap Start charging on the corresponding charger in the Ford app.
8. Connect your vehicle to the charger after you receive confirmation of activation.
   
   Important: Never use a connector that appears damaged.

Your charging session should begin momentarily.

For more charging help, see the following articles:

• Activating a BlueOval Charge Network Account
• Starting and Stopping a Charge Session
• Charge Session Troubleshooting

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Paying with the Shell App

All EV drivers can use a Shell account to activate and pay with Ford Charge. 

To pay for your charge:

1. Open the Shell: Fuel, Charge & More app on your smartphone. It is available on:

2. Locate the name of the charger you want to use. Look for the "Hello, my name is..." label.
   
   Notes:
   • If you do not see the Ford Charge location listed, ensure the "Shell Recharge Only" filter is not selected.
   • Make sure that you are using the Shell: Fuel, Charge & More app. It has replaced the Shell Recharge app. 
      
3. Locate the letter that corresponds to the connector you want to use (A or B) on the front of the charger.
4. Follow the instructions provided in the Shell: Fuel, Charge & More app to begin charging. Your charging session should begin momentarily.
   
   Important: Never use a connector that appears damaged.

When paying with the Shell: Fuel, Charge & More app, a pre-authorization hold of $75 will be placed on your credit/debit card by Shell to ensure funds availability for your charging session. This hold is not a bill. It will be released when charging is completed and removed by your financial institution. 

For questions regarding the release of pre-authorization holds, contact your financial institution.  

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Paying with a Credit/Debit Card or Mobile Wallet (if Available)

To pay for a charge session using a physical card or mobile wallet, take the following steps:

1. Tap the connector you want to use (A or B) on the charger screen.
2. Choose Credit Card/Mobile Wallet as your payment method.
3. Insert, tap, or swipe your credit/debit card or tap your mobile wallet on the card reader to activate your payment method. Wait for the payment to be authorized.
4. Connect your vehicle to the charger when prompted.
   
   Important: Never use a connector that appears damaged.

When paying with a credit/debit card or mobile wallet, a pre-authorization hold of $50 will be placed on your card by NAYAX EV VEHICLE CHARGING to ensure funds availability for your charging session. This hold is not a bill. It will be released when charging is completed and removed by your financial institution. 

For questions regarding the release of pre-authorization holds, contact your financial institution.

Notes: 

• Credit/debit card terminals may not be available at all locations.
• At locations without an available credit/debit card terminal, an app payment method must be used.
• Contactless payments must be made on the credit card reader and not the RFID touch zone.
• To obtain a receipt for credit/debit card transactions, visit fordcharge.cc/receipt.

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Additional Ford Charge Support

Select from the questions below to learn more about using Ford Charge DC Fast Chargers.