How do I start or stop a charging session for my Ford electric vehicle?

You can control your charging session with the FordPass®* App.

Note: If you are using a charger that supports Plug & Charge, the session will begin automatically when you plug in your Ford electric vehicle (EV).

Starting and Stopping a Charging Session

  1. Open FordPass and tap Energy.

    The FordPass App landing page with an F-150 Lightning above the remote controls. A red box surrounds the Energy icon.

  2. Select Public Charging.

    The FordPass App Energy screen. A red box surrounds the Public Charging option.

  3. Use the Search field to search for a charger or select nearby public chargers on the map.

    The FordPass App map searching for public charging.
  4. Select the charge station you want to use. 
    • Charge station chargers with different max power outputs are separated by kilowatts (kW). 
    • Select the kW dropdown arrow next to the power output you want to use.

  5. Match and select the charger's name or number to the one on FordPass and tap Start Charging.

    FordPass list view of public chargers. A red box surrounds the Start Charging button.
  6. Plug in your vehicle when indicated by FordPass.
  7. Press the Stop button located in your vehicle's charge port once your vehicle reaches the desired charge level.
  8. Unplug the charging cord once the station indicates the session is over.

Note: FordPass offers additional options to stop your charging session for AC Level 1 and Level 2 charging locations:

  • If you saved the charging location, tap Stop on the FordPass Vehicle screen or Energy screen.
  • Otherwise, tap Stop on the FordPass Vehicle screen.

For additional assistance with starting or stopping a charge session, see our Charge Session Troubleshooting article or tap Get Help Public Charging on the charge station overview in FordPass.

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Additional Information

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* FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.