How do I use Plug & Charge with my all-electric Ford?

If you are having trouble activating or deactivating Plug & Charge, review the following guidance.

• Confirm that you have activated your BlueOval Charge Network account.
  
  Important:
  • Only the customer who activated the BlueOval Charge Network account can change the vehicle's Plug & Charge settings.
  • If you are granted access by another user, you will have restricted access to the vehicle's payment and access features.
     
• Confirm that your vehicle is not plugged in. Plug & Charge will not enable or disable if the vehicle is plugged into a charger.
• Allow some time for the vehicle to confirm that Plug & Charge is activated or deactivated. The Ford app will notify you when Plug & Charge settings change.

If you continue to have issues, start the vehicle and attempt to activate or deactivate Plug & Charge while the vehicle is on, in a safe, open area with access to a strong cellular signal.