How do I get the latest map updates for my SYNC Navigation system?

Based on your SYNC®* generation, you may either receive updates automatically or you will need to request them online. 

Updating Your SYNC Navigation Map

Select your SYNC generation from the drop-down options below to learn how to receive updated Navigation maps. If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identifying Your SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the SYNC Current Version heading.

SYNC Visual Reference GuideView example images of SYNC generations that Ford has offered.

SYNC 4A | SYNC 4

You will automatically receive map updates through software updates during your free trial and subscribed service periods**.

Full map updates occur once per year. Updates for the radius you drive most often occur quarterly.

You can extend your subscription at Ford Connected Services website. 

If you need further assistance, contact the Ford Customer Relationship Center using our Live Chat option or by calling 1-800-392-3673.

SYNC 3

To update your Navigation maps with a USB drive or digital download:

  1. Go to the SYNC and Navigation Update page, and enter your Vehicle Identification Number (VIN).
  2. Select Check for update.
    • If your SYNC Navigation is updated to the latest version, you will see a green checkmark and a message stating that an update is not available.
    • If there is an update available for your SYNC Navigation, you will see a triangle with an exclamation point in it next to Check for Map Updates. Proceed with the next steps.

      Important: If you see "SYNC Update Available" under SYNC Updates, complete the SYNC software update before performing the Navigation update.
       
  3. Choose Check for Map Updates under Navigation Updates.
  4. Select Get Started. You will be taken to the Ford Navigation Store.
  5. Enter your VIN, and select Check Available Updates. 
  6. Select an update method (USB drive or digital download).
  7. Follow the installation instructions provided to you when you downloaded the digital update or via email if purchasing a USB drive.

See the What should I do if I am having issues installing SYNC 3 Navigation updates? article for troubleshooting installation issues.

If you have additional questions, contact HERE Customer Support at 1-866-351-7609.

SYNC with Voice-Activated Navigation | SYNC with MyFord Touch®|SYNC with MyFord | SYNC with Navigation "P" | SYNC Gen 1.1 | SYNC Gen 1

An SD card is required to update your navigation maps. To purchase an SD card on the Ford Navigation website:

  1. Go to the SYNC and Navigation Update page and enter your Vehicle Identification Number (VIN).
  2. Update SYNC to the most current version if SYNC Update Available is displayed under SYNC Updates.
  3. Select Check for update.
    • If your SYNC Navigation is updated to the latest version, you will see a green checkmark and a message stating that an update is not available.
    • If there is an update available for your SYNC Navigation, you will see a triangle with an exclamation point in it next to Check for Map Updates. Proceed with the next steps.

      Important: If you see "SYNC Update Available" under SYNC Updates, complete the SYNC software update before performing the Navigation update.
       
  4. Visit the Ford Navigation website.
  5. Enter your vehicle year and model in the search bar.
  6. Choose from the SD card options and select Add to Cart.
  7. Complete the checkout process. The map update will be mailed to you.

Visit the Ford Navigation Frequently Asked Questions page for more information. 

If you have additional questions, contact HERE Customer Support at 1-866-351-7609.

More SYNC Information

For more detailed information on SYNC features and functions, visit our Ford support page and browse by your preferred topic.

Helpful SYNC Support Categories

Additional Information

What are the SYNC 4 Navigation options?
How do I set a destination with SYNC Navigation?
How do I adjust the navigation volume with SYNC?

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Connected Navigation services require SYNC®4 and FordPass Connect™ (optional on select vehicles), complimentary connect service, and the FordPass® App (see FordPass Terms for details). Customers receive a complimentary 90-day trial of navigation services when an eligible vehicle is added to their FordPass account. The trial period begins on the new vehicle warranty start date. At the end of the complimentary period, navigation service will terminate. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

Connected Built-In Navigation service requires SYNC®4 and FordPass Connect (optional on select vehicles), complimentary connect service, and the FordPass App (see FordPass Terms for details). Customers receive a complimentary 3-year trial of navigation services when an eligible vehicle is added to their FordPass account. The trial period begins with the new vehicle warranty start date. At the end of the complimentary period, access to connected navigation services will be discontinued. Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.