What are Vehicle Health Alerts?
Vehicle Health Alerts use data from your vehicle to provide you with updates on your vehicle's health. You can view Vehicle Health Alerts in the Ford app**.
They will provide information about your:
- Powertrain.
- Brakes and suspension.
- Restraints and driver assistance.
- Checks, fluids, and filters.
Each Vehicle Health Alert will tell you:
- What the alert means.
- Actions or next steps required.
Notes:
- Recalls and Customer Satisfaction Programs will also appear on the Ford app for non-connected vehicles, as well as in your Vehicle Dashboard on the Ford website.
- Vehicle Health Alerts can take up to 72 hours to clear once the service has been processed by a participating Ford Dealer.
Setting Up Vehicle Health Alerts
There is no setup required for Vehicle Health Alerts if you meet all the requirements below, as they should run automatically.
To receive Vehicle Health Alerts, ensure that:
- Your vehicle is added to the Ford app.
- Your vehicle is equipped with a modem.
- Your modem is successfully activated.
- Your vehicle's Connectivity Settings are enabled.
- Your SYNC®* software is up-to-date.
Viewing Vehicle Health Alerts in the Ford App
To check for Vehicle Health Alerts in the Ford app:
- Open the Ford app.
- Tap the tool icon to go to the Service dashboard. Any active and available alerts will appear on the screen.
Notes:
- If you experience any issues, contact Ford app support using the Account > Help options in the Ford app.
- If you need additional help understanding your alert, you can contact your Ford Dealer.
*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**The Ford app, formerly known as the FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.com for our privacy notice.