How do I file for Lemon Law?

Ford Motor Company does not provide counsel or advice regarding individual state lemon laws.

What to do next if you are experiencing issues with your Ford vehicle?

1. Refer to your Owner’s Manual and Warranty Guide provided with your vehicle which contains information regarding vehicle operation and maintenance.
2. Check for official recall notices from Ford, which will provide detailed instructions on how to address your repair. You can find recalls specific to your vehicle by entering your VIN here.
3. If you are experiencing a concern with your vehicle, contact your Ford Dealer.
4. If you need additional assistance, contact the Customer Relationship Center by selecting our Live Chat option or calling 1-800-392-3673.

California Consumer Notice

Notification requirements for California. Ford and your Ford dealer place a high priority on your satisfaction with our performance. If you are not satisfied with our resolution of a warranty concern and you would like to seek a civil penalty from Ford, you must follow these steps under California law (Cal. Code Civ. Proc., §871.24(a)-(d)):

At least 30 days before filing a lawsuit seeking civil penalties (Civ. Code § 1794(c)), you must:

1. Notify Ford of your name and the name(s) of any other vehicle owner(s), the accurate Vehicle Identification Number (“VIN”) of your motor vehicle, and a brief summary of the repair history and problems with your motor vehicle, and
2. Demand that Ford repurchase or replace your motor vehicle. When you submit the notice to Ford, you must have possession of your motor vehicle.

Your notice to Ford must be in writing and must be sent either by email to LLNOTICE@ford.com or by certified or registered mail, return receipt requested, to:

Ford Motor Company
Office of General Counsel
Attn: California LL Notice
One American Road
Dearborn, MI 48126