What do I do if I am having issues with the FordPass™ App?

We are sorry you are experiencing issues with the FordPass App. Select a topic below to troubleshoot common issues you may encounter.

If the issue you are experiencing is not listed above, email a FordGuide at fordpass@ford.com for further assistance.

Additional Topics

Which phones are compatible with the FordPass App?
What do I do if I am having issues with the Vehicle Connectivity Settings?


The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.