Customer Support and FAQs
You can find answers to all your Ford Credit questions here. If you can't find what you are looking for or
require further assistance, please contact us directly.
1-800-727-7000 Monday-Friday, 7AM -8PM CT and Saturday 7AM – 5PM CT
For the hearing impaired: Please contact the Telecommunications relay service by dialing 711.
New York City Residents please ask your representatives for language assistance if you prefer to speak in a language other than English. You may also receive a translation and description of commonly-used debt collection terms that are available in multiple languages on the Department website, www.nyc.gov/dca.
This page is for individual Ford Credit Customers.
For commercial vehicle fleets or leasing, please visit our Commercial Financing Page.