Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Front Captain Seat Covers in Charcoal

                  Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFL3Z15600D20B

                  $229.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023 Leer Group Azure Gray T/C Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code G4 - NON-RETURNABLE

                  Super Duty® 2023 Leer Group Azure Gray T/C Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code G4 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EJ

                  $4,199.00+ $266.00 Installation

                  Super Duty® 2023 Leer Group Stone Gray Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code D1 - NON-RETURNABLE

                  Super Duty® 2023 Leer Group Stone Gray Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code D1 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EB

                  $4,199.00+ $266.00 Installation

                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Door Sill Plates 2pc Kit

                  SKU: VPC3Z99132A08A

                  $99.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Sportz Truck Camping Tent for Styleside 6.5' Bed

                  Sportz Truck Camping Tent for Styleside 6.5' Bed

                  SKU: VAL3Z99000C38B

                  $319.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  SKU: VML3Z2663812E

                  $339.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2022 Carhartt Rear Seat Covers 60/40 in Brown

                  Super Duty 2019-2022 Carhartt Rear Seat Covers 60/40 in Brown

                  SKU: VKC3Z1863812A

                  $269.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen without Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen without Front Camera

                  SKU: VMC3Z8A224A

                  $309.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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                  Super Duty 2022-2025 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  Super Duty 2022-2025 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  SKU: VPC3Z13C788C

                  $659.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
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