Our Connected Services are features you can enable for your vehicle over the air just about any time. And many are complimentary, first. It’s part of You Mode. The convenience of owning a Ford. Made just for you....less
The cost of our Connected Services varies by service and by vehicle. For many of our services, we offer different durations to choose from as well, including monthly, yearly and multi-year options. Sign in to your Ford Account and visit the Connected Services tile for pricing specific to your vehicle.
Why should I activate my FordPass® Connect modem?
Activating your modem enables the transmission of data between your phone and your Ford vehicle, and unlocks your vehicle's mobile connectivity capabilities — such as remote start*/stop, lock**/unlock** and more.. Additionally, most Connected Services, such as Ford BlueCruise, require modem activation.
* Remote Start feature compatible with automatic transmission only.
** Remote lock/unlock requires power door locks.
Is Wi-Fi required for Connected Services or Ford Power-Up software updates?
Wi-Fi is not required. Some Connected Services can be activated even if you haven’t turned on your modem. However, some require an active modem to function, such as BlueCruise. We encourage you to activate your modem to get the full connected in-vehicle experience.
Ford Power-Up software updates:
To help ensure a faster download and more seamless updates, we encourage you to connect to Wi-Fi (whenever possible), although it's not required. You can also use a cellular connection.
How do I activate a Ford Connected Service?
If your vehicle includes a complimentary trial from the factory, simply activate your FordPass Connect modem to access your trial. Note, your trial period begins on your new vehicle warranty start date, or for over the air activations, your trial starts when the software update is complete.
If you’d like to purchase a Connected Service, sign in to your Ford Account. With your new Ford vehicle added to the garage, your account will show you what’s available on the Connected Services tile. Once you’ve completed your purchase, the feature will unlock on your vehicle.
How do I cancel a Ford Connected Service?
You can cancel a Connected Service by signing in to your Ford Account and navigating to the Connected Services tile. There you’ll see all the services available for your Ford vehicle, including those you’ve purchased. Select the service you’d like to cancel, and follow the prompts. Your service will remain active until the end of your purchased service term. However, if you cancel within the first 14 days of beginning your service, you’ll get a full refund and the service would stop immediately.
Do Ford Connected Services auto renew?
Many of our Connected Services will auto renew for your convenience, unless you choose to change or cancel service. If a service does not auto renew, we’ll contact you in advance providing an opportunity for you to continue service before it ends.
My trial ended. Will there be another trial?
We do not currently offer multiple trial periods.
I bought my Ford vehicle used. Do I get complimentary trials?
We’re glad you’re interested. This is something that we’re looking into offering but is not currently available.
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