What is the Ford warranty outside the United States (U.S.)?

The U.S. warranty applies to cars and light trucks^* built for sale and use in the U.S. and the U.S. federalized territories that meet at least one of the following criteria:

• Ordered through a post exchange or ship’s store of the U.S. Armed Services and shipped to the U.S. federalized territories or a foreign country
• Purchased from and delivered directly by Ford Motor Company to entities such as the U.S. Government or the American Red Cross
• Originally registered/licensed and operated in the U.S. federalized territories of Puerto Rico, Guam, Commonwealth of the Northern Mariana Islands (Saipan), American Samoa, U.S. Virgin Islands, or any other U.S. federalized territory
• Purchased, registered/licensed, and operated in the U.S., but then taken by the owner (one who did not purchase the vehicle for resale purposes) to a U.S. federalized territory or any foreign country for business or personal use

If a vehicle needs warranty repairs and falls into one of the four scenarios listed above, but is not a model ordinarily sold in that U.S. federalized territory or that foreign country through an authorized Ford Dealer. Dealers are encouraged to provide that warranty service at no cost to the customer. However, it may be necessary for the vehicle owner to pay the servicing dealer, save the repair order and receipt, and present the documentation to a dealer in the U.S. for refund consideration under the U.S. warranty.

Warranty coverage will apply to vehicles that are serviceable in the destination country, with the following exceptions:

• Vehicles that are purchased from an authorized dealer/distributor in the country of origin and the vehicle is not registered/licensed/titled and operated in the country of origin by the vehicle owner
• Repairs due to the use of improper or dirty fuels, lubricants, homologation, or market differences are not covered by the manufacturer’s warranty

Notes:

• It may be necessary for you to pay the servicing dealer and then present the paid invoice along with the vehicle to an authorized dealer/distributor in the country of purchase for refund consideration. Reimbursement will not be considered if your vehicle does not return to the country of purchase or home country.
• Serviceability and destination warranty coverage are at the sole discretion of Ford Motor Company.

Warranty coverage will apply to vehicles that are serviceable by a dealer in the destination country, with the following exceptions:

• Vehicles that are imported specifically for the purpose of resale (e.g., grey imports)
• Vehicles that are purchased from an authorized dealer/distributor in the country of origin and the vehicle was not registered/licensed/titled and operated in the country of origin by the vehicle owner
• Repairs due to the use of improper or dirty fuels, lubricants, homologation, or market differences are not covered by the manufacturer’s warranty

Important: When permanently relocating outside the country of purchase, your vehicle will continue to have warranty coverage that will be less than or equal to the original country’s coverage (i.e., time and mileage limits). The dealer should apply whichever coverage is less. To verify coverages, contact the customer relationship center prior to your relocation.

Notes:

• Serviceability and destination warranty coverage are at the sole discretion of Ford Motor Company.
• Claims for Field Service Actions (FSAs) will be accepted if your vehicle is serviceable and the FSA number is detailed on the claim.
• Claims may be accepted for vehicles that were sold through the Ford Export Operations Military Sales Program as long as your vehicle is serviceable.

Important: No responsibility will be accepted by Ford Motor Company for the following:

• Your vehicle, as manufactured, does not meet the operational specification of a market for which it was not specified (built for), including any legal requirements or penalties imposed by the government or other authority.
• The effects of unauthorized modifications to a vehicle undertaken to comply with the legal or operational requirements of a market for which it was not specified (built for).