Connect to your world with Connected Navigation options from Ford
There was a time when the only thing that connected drivers to the places around them was the road. Now, all you need do is use SYNC 4®* with Connected Navigation (90-day trial)** or Connected Built-In Navigation (3 years of service)*** to connect to the people, places and things that mean the most to you on a real-time information roads.
Integrated into select Ford vehicles, the two Connected Navigation options use Enhanced Voice Recognition Technology to provide:
- An intelligent, cloud-based software system that regularly evolves to provide information you can trust — whether you're navigating urban streets or cruising wide-open roads
- Access to the latest maps, with real-time adjustments for traffic issues, construction, new housing developments, land reclamation, changes regarding street names, business names, natural events and more
- User ratings provided by Yelp when searching for restaurants
- Real-time data, provided by Inrix, that can help you find parking and pricing
- Weather forecasts from Accuweather
- Periodic software updates to the maps when in trial or active subscription status
- Cellular-based streaming updates when available, based on where you travel most frequently (AKA: The Home Zone)
How To Set Up SYNC 4 Technology Connected Services
Most new SYNC 4 and SYNC 4A users will receive a complimentary trial to one of two Connected Navigation options:
- Ninety days of access to Connected Navigation
- Three years of access to Connected Build-In Navigation
To set up your trial, follow these steps:
- Download the FordPass® App to your smartphone
- Create an account or log in to an existing one
- Add your vehicle’s VIN (vehicle identification number) to the Garage
- Activate modem and confirm vehicle
- Accept Connected Feature Terms & Conditions
How do I renew my Connected Navigation service?
Before the end of your SYNC 4 Navigation Services Trial, Ford will send a series of alerts reminding you to renew your Connected Navigation (90-day trial) or Connected Built-In Navigation (3 years of service). For uninterrupted service, we highly recommend that you take the following steps:
- Sign into your Ford account
- Once you are logged in, click the connected service tile to go directly to the Connected Service page
- If you are within 30 days of the expiration date listed, you are eligible to renew or it’s time to renew your connected service plan.
- For Reactivate – if a Connected Navigation option is listed as an available service, click to purchase. If the service has expired, you can re-activate at any time.
- Add a payment method/credit card to Wallet
A receipt will be sent to you via your preferred communication method.
How do I reactivate an expired Ford Connected Navigation option?
To reactivate a Ford Connected Navigation option, follow these steps:
- Sign into your Ford account
- Once you are logged in, click on the Connected Services link associated with your vehicle. If the Connected Services is ON, you know that action is required
- Click renew, review your order, and accept Terms & Conditions
- Add a payment method/credit card to Wallet
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**Connected Navigation: Navigation services require SYNC® 4 and FordPass Connect™ (optional on select vehicles), complimentary Connected Service and the FordPass app (see FordPass Terms for details). Eligible vehicles receive a complimentary 90-day trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a FordPass member account. Annual service contract is required for connected navigation services.
Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.
FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
***Connected Built-In Navigation: Navigation services require SYNC® 4 and FordPass Connect (optional on select vehicles), complimentary Connected Service and the FordPass app (see FordPass Terms for details). Eligible vehicles receive a complimentary 3-year trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a FordPass member account. After the complimentary trial, the connected navigation service will terminate, and the system will revert to embedded offline navigation.
Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.
FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.