


Recall Reference Number: 23S05
The safety of you and your passengers is key to every vehicle we build. That is why we’ve issued a recall for some 2022—2023 Explorer SUVs.
In some models with the 2.3L engine, some Powertrain Control Modules have reset while in Drive and disabled the Park function.
If your vehicle is affected, apply the electronic parking brake when parking your vehicle or in any other situation in which you would normally utilize the Park function. This will secure your vehicle, preventing it from rolling. You will be notified by mail to take it to a Ford Dealer to have your transmission fixed once parts are available. You can also see if your Explorer SUV is included by entering your Vehicle Identification Number (VIN) here.
When you receive notification that parts are available, you can book an appointment online with participating dealers, in your Ford app or contact your local Ford Dealer. Your dealer may even be able to send a mobile technician to you, at your convenience.
Keeping drivers and passengers secure is a top priority at Ford. For questions or concerns about the Explorer safety recall 23S05, please call us at 1-866-436-7332. A Ford Recall team member will be happy to assist you.
As always, thank you for being a Ford Owner.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at Ford Pro. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
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