


Recall Reference Numbers: 22S36 and 22S48
Nothing is more vital than making sure you and your loved ones are safe. When problems occur for your vehicle, Ford and your dealer are committed to making it right and fixing it quickly. We recently discovered an issue with the battery junction box equipped on some 2021 Ford Expedition vehicles. We are contacting affected customers directly, but you can also check to see whether your vehicle is impacted by entering your VIN here.
If your Expedition SUV is included in this recall, there is a chance the battery junction box can cause a fire. As a safety precaution, park outside and away from structures if possible. If you see smoke while driving, find a safe place to pull over and park, then call your Ford dealer for service.
Your Ford dealer can repair this for you. Please contact your dealer to make an appointment by calling or booking service online or on the Ford or Lincoln app. They will work with you to schedule service at a time and location that is most convenient for you. They can even send a mobile repair technician to your home – at no charge.
Keeping Ford drivers and passengers safe is our most important job. If you have any questions or concerns about the Expedition safety recall, please call 1-833-807-3673 and reference 22S36 or 22S48. A Ford Recall team member will be happy to assist you.
Thank you for being a Ford Owner.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at Ford Pro. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
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