How do I cancel a vehicle reservation?

  1. Go to Ford.com.
  2. Click MY ACCOUNT and select Sign In.
  3. Log into your Ford account.
  4. Click MY ACCOUNT.
  5. Select Reservations & Orders.
  6. Select View under the reservation you would like to cancel.
  7. Click Cancel Reservation.

  1. Select a Reason for Cancellation.
  2. Click Confirm.
  3. You will see a box stating Cancellation Request Confirmed.
  4. Click the X at the top right to return to the reservation summary page.
    1. The summary page should indicate the order has been canceled.

Important:

  • Cancellations can be done online or at your Ford Dealer.
  • If your reservation is canceled you will be refunded your deposit fee within 7-10 business days.

Additional Topics

How do I confirm my vehicle reservation?
Vehicle Reservation FAQs
Convert a Reservation to Order FAQs