How do I reset my Ford Account password?

Note: Changing your Ford Account password will also change your FordPass™* App password. 

  1. Visit Ford.com/support.
  2. Select MY ACCOUNT.
  3. Choose Forgot Password?.
  4. Enter your email or username. A temporary password will be sent to the email address associated with your account.
  5. Retrieve the password from your email. Note: Check your spam/junk email folder if you do not see it in your inbox.
  6. Enter the temporary password and set a new password. 

If these steps do not resolve your issue, contact the Customer Relationship Center by calling 800-392-3673 or clicking LIVE CHAT.

Additional Topics

How do I create a Ford Account?
How do I update my Ford Account username?


*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.