How do I pay off my Ford Credit retail account?

You can pay off your Ford Credit retail account by mailing a check, accessing the Ford Credit Mobile App or Account Manager online. 

Note: If you lease your vehicle through Ford Credit, please see How do I purchase my leased vehicle? for more information.

Overview

There are three ways to pay off your Ford Credit retail account.

How to Pay Off Your Account

Select your preferred method from the options below.  

Mailing a Check

  1. Use a personal or cashier's check.
  2. Include your Ford Credit account number in the memo.
  3. Mail your check to the following address:

    Remit to Address
    Ford Motor Credit
    PO Box 650574
    Dallas, TX 75265-0574
     
  4. If you are using a courier or physical delivery service, send your check to the following address:

    Physical/Courier Address
    Ford Motor Credit
    Box 650574
    885 East Collins Blvd, Suite 110
    Richardson, TX 75081

Ford Credit Mobile App

  1. Download the Ford Credit Mobile App by searching for Ford Credit in the Apple App Store for iOS or Google Play Store for Android.  
  2. Once the app is downloaded, click Sign In to enter your username and password.
  3. If you have a Ford account, use those credentials.
  4. If you do not have an account, click Create Account next to "Don't have an account?" on the login page.
  5. After you sign in, select Payment Services.
  6. Select the Vehicle Payoff.
  7. Select payoff date and choose payment method if it is different from the default method.
    Note: Payoffs can only be scheduled up to 10 calendar days in advance.
  8. Select Schedule Payoff Payment.
  9. Review payment details and select Confirm Payment.
  10. Review the payment scheduled screen with your scheduled payoff details

Account Manager Online

  1. Go to accountmanager.ford.com
  2. Click Sign In to enter your username and password.
  3. If you have a Ford account, use those credentials.
  4. If you do not have an account, click Create Account next to the Sign In button.
  5. After you sign in, select Vehicle Payoff, under Payoff Quote section.
  6. Click Schedule Payoff Payment
  7. Select Change under Payoff Payment Date. 
    Note: Payoffs can only be scheduled up to 10 calendar days in advance.
  8. Select Change under Bank Account to choose payment method if it is different from the default method. Here you can add a new bank account, if applicable.
  9. Select Make Payment.
  10. Review payment details and select Confirm Payment.
  11. Review the payment scheduled screen with your scheduled payoff details.

Please note, we typically issue your paid-in-full documents within 7–10 business days of receiving the payoff. Please review your contact information provided within Account Manager and update if appropriate.