How do I view Ford Power-Up software update details?
To learn how to view the details of a Ford Power-Up software update, select the appropriate drop-down option in the menu below.
Viewing Ford Power-Up Software Details
Note: You can confirm your SYNC®* generation through the SYNC and Navigation Updates page by entering your Vehicle Identification Number (VIN) or logging in with your Ford credentials and selecting Check for Update. Your SYNC Generation will appear under "SYNC Current Version".
SYNC 4
You can verify if the system is up-to-date and see details of the update with SYNC and the FordPass®** App.
Using SYNC 4
- Press Settings on your vehicle's SYNC screen.
- Select System Updates. This allows you to view the status and check the update details.
Using the FordPass® App
- Tap Account in the FordPass App.
- Press the Service & Support tab.
- Select Over-The-Air Update. This will show you when the last successful Ford Power-Up Software update was completed.
Note: If you dismiss a FordPass notification and would like to see this message and its details, you can access it within your FordPass App by visiting the message center.
- Tap Account in the FordPass App.
- Select Message Center.
SYNC 4A
You can verify if the system is up-to-date and see details of the update with SYNC and the FordPass App.
Using SYNC 4A
- Click on the Home icon on your vehicle's SYNC screen.
- Press Settings.
- Select System Updates. This allows you to view the status and check the update details.
Using the FordPass App
- Tap Account in the FordPass App.
- Press the Service & Support tab.
- Select Over-The-Air Update. This will show you when the last successful Ford Power-Up software update was completed.
If you dismiss a FordPass notification and would like to see this message and its details, you can access it within your FordPass App by visiting the message center.
- Tap Account in the FordPass App.
- Select Message Center.
Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**The FordPass® App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.
FordPass Connect, (optional on select vehicles), the FordPass® App., and complimentary FordPass Connect Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible cellular network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. FordPass Connect Service excludes Bell Wi-Fi hotspot.
At purchase, the FordPass Connect modem is connected and sending vehicle data (e.g., diagnostics) to Ford. To disable, or for more information, see in-vehicle connectivity settings.