What are some details about the Alexa* Built-in** subscription on my Ford?

Subscription details that apply to vehicles equipped with Alexa Built-In include:

  • You will be enrolled in a complimentary 3-year trial of Alexa Built-In. The start of your trial period will be dependent on the delivery method:
    •  Update: The free trial starts on the date the Alexa feature is delivered to your vehicle through the Software Update.
    • Vehicle Production: If the Alexa Built-in feature is added during vehicle production, the free trial begins on your warranty start date
  • You will be enrolled into a complimentary 30-day trial of Ford Premium Connectivity that begins on your warranty start date and receive in-app notifications to confirm feature activation.

    Note: A credit card is not required to begin a Connected Services trial. Alexa Built-In and Ford Premium Connectivity are part of the Connected Services bundle.
  • You can access, view, and manage Connected Services through the FordPass®† App or the Ford Connected Services website
  • A Connected Services plan is paid monthly based on enrollment purchase dates. 
  • You will receive a prorated refund if you cancel your Connected Services plan for the remainder of the days left in the month. 

    Note: If you cancel on the last day of the active month, you will not receive a refund

Additional Information

How do I set up Alexa Built-in for my vehicle?
What are the vehicle requirements to use Alexa Built-in?

*Access to Alexa requires an Amazon account, SYNC 4®, FordPass Connect, and complimentary Connected Service activated through the FordPass App (see FordPass Terms for details). Eligible 2022/2023 Ford vehicles receive three years of complimentary access to Alexa Built-in and 30-days of complimentary streaming media services that begin on the new vehicle warranty start date, after which fees apply. See your Ford account for information. Connected Services and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features.

**Feature is available on select vehicles. Features may vary based on model year, trim, options, packages, and supply availability. Use the Build and Price tool to view feature availability on current models. If you have questions or need more information, reference your Owner’s Manual or contact your Ford Dealer. Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. Refer to your Owner’s Manual for details and limitations.

The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.