Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  7mm Exhaust Valve

                  7mm Exhaust Valve

                  SKU: M6505D3047

                  $20.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  5.2L "GEN 3" LH CYLINDER HEAD

                  5.2L "GEN 3" LH CYLINDER HEAD

                  SKU: M6050M52B

                  $2,440.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 EXTREME EXHAUST - BLACK - REAR EXIT

                  2021-2025 F-150 EXTREME EXHAUST - BLACK - REAR EXIT

                  SKU: M5200FEBR

                  $2,180.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L GAS ENGINE FEAD KIT

                  7.3L GAS ENGINE FEAD KIT

                  SKU: M8600SD73

                  $835.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  GT350 Cylinder Head RH Semi Finished

                  GT350 Cylinder Head RH Semi Finished

                  SKU: M6049M52X

                  $1,440.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 2.3L EcoBoost Cat-Back Touring Exhaust System with Chrome Tips

                  Mustang 2015-2023 2.3L EcoBoost Cat-Back Touring Exhaust System with Chrome Tips

                  SKU: M5200M4TCA

                  $1,860.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2011-2014 6.2L Side Exit Cat-Back Touring Exhaust System 145" WB

                  F-150 2011-2014 6.2L Side Exit Cat-Back Touring Exhaust System 145" WB

                  SKU: M5200F15R145C

                  $1,740.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2021-2025 F-150 SPORT EXHAUST - BLACK - BUMPER EXIT

                  2021-2025 F-150 SPORT EXHAUST - BLACK - BUMPER EXIT

                  SKU: M5200FSBRB

                  $2,380.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  2021-2025 F-150 SPORT EXHAUST - BLACK - REAR EXIT

                  2021-2025 F-150 SPORT EXHAUST - BLACK - REAR EXIT

                  SKU: M5200FSBR

                  $2,180.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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