Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  5.0L Coyote Air Conditioning Kit

                  5.0L Coyote Air Conditioning Kit

                  SKU: M8600M50AC

                  $1,200.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  X2347 EFI DRESSED 360 HP CRATE ENGINE REAR SUMP

                  X2347 EFI DRESSED 360 HP CRATE ENGINE REAR SUMP

                  SKU: M6007X2347DEFIR

                  $15,000.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  M-6010-M50X Block Plug and Dowel Kit

                  M-6010-M50X Block Plug and Dowel Kit

                  SKU: M6026M50X

                  $39.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD SLANT EDGE BREATHER - BLACK

                  FORD SLANT EDGE BREATHER - BLACK

                  SKU: 302435

                  $50.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  7.3L MEGAZILLA™ 612 HP CRATE ENGINE

                  7.3L MEGAZILLA™ 612 HP CRATE ENGINE

                  SKU: M6007MZ73

                  $25,295.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  DIPSTICK KIT: CHROME HANDLE AND TUBE

                  DIPSTICK KIT: CHROME HANDLE AND TUBE

                  SKU: 302401

                  $39.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  FORD RACING LOGO AIR BREATHER CAP: PUSH-ON; BLACK CRINKLE FINISH

                  FORD RACING LOGO AIR BREATHER CAP: PUSH-ON; BLACK CRINKLE FINISH

                  SKU: 302216

                  $28.00

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                  Mustang 2015-2020 Coyote 5.2L Forged Crankshaft

                  Mustang 2015-2020 Coyote 5.2L Forged Crankshaft

                  SKU: M6303M52B

                  $1,440.00

                  Shipping: Ships by May 21
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                  Taurus 2010-2018 SHO Cat-Back Touring Exhaust System

                  Taurus 2010-2018 SHO Cat-Back Touring Exhaust System

                  SKU: M5200SHOTC

                  $1,595.00

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