Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Reg Cab Chrome Side Window Air Deflectors

                  Reg Cab Chrome Side Window Air Deflectors

                  SKU: VFL3Z18246C

                  $119.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Trailer Hitch Pintle Mount

                  Super Duty 2011-2025 Trailer Hitch Pintle Mount

                  SKU: BC3Z19A282B

                  $125.00

                  Explorer 2011-2015 Cross Bars 2pc Set

                  Explorer 2011-2015 Cross Bars 2pc Set

                  SKU: BB5Z7855100AA

                  $175.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Paddleboard & Canoe Adaptor

                  Thule Paddleboard & Canoe Adaptor

                  SKU: VML3Z9955100C

                  $29.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  SKU: PR3Z7811600BA

                  $170.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Abstract Bronco, Opaque White Ink Spare 35 inch Tire Cover

                  Bronco 2025 Abstract Bronco, Opaque White Ink Spare 35 inch Tire Cover

                  SKU: R2DZ9945026E

                  $125.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  SKU: HC3Z19A282A

                  $45.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

                  Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

                  SKU: VET1Z17550A66A

                  $49.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  SKU: VR1WZ78519A02A

                  $109.00

                  Shipping: Ships by May 11
                  Pickup: Free at Dealer
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