Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  158 results
                  Off-Road Assistance Kit

                  Off-Road Assistance Kit

                  SKU: VM1PZ19F515B

                  $199.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  SKU: VN1PZ9942528BF

                  $59.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Neoprene Front Seat Covers w/ MOLLE Straps in Black

                  Bronco Sport 2021-2025 Neoprene Front Seat Covers w/ MOLLE Straps in Black

                  SKU: VM1PZ15600D20C

                  $329.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  SKU: VN1PZ9942528BB

                  $59.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Curt Hitch Shackle Kit

                  Curt Hitch Shackle Kit

                  SKU: VLL3Z19A282A

                  $49.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Roof Crossbar Kit for use with Large Awnings by Overland

                  Roof Crossbar Kit for use with Large Awnings by Overland

                  SKU: VL1PZ7855100B

                  $609.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco and Bronco Sport On-Road Assistance Kit

                  Bronco and Bronco Sport On-Road Assistance Kit

                  SKU: VM1PZ19F515AB

                  $69.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Carhart Rear 60/40 w/Ctr Armrest and Underseat Storage Pebble Gray Seat Covers

                  Bronco Sport 2021-2024 Carhart Rear 60/40 w/Ctr Armrest and Underseat Storage Pebble Gray Seat Covers

                  SKU: VM1PZ1863812C

                  $389.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  SKU: VM2DZ7855100G

                  $219.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
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