Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  31 resultsfor "Exterior"
                  Transit 2019 Trailer Hitch Electrics Kit

                  Transit 2019 Trailer Hitch Electrics Kit

                  SKU: KK4Z15A416B

                  $350.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland 180 Degree Driver's Side Awning

                  Overland 180 Degree Driver's Side Awning

                  SKU: VN1PZ99000C38A

                  $919.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2020-2025 Lund Molded Hood Protector

                  Transit 2020-2025 Lund Molded Hood Protector

                  SKU: VNK4Z16C900A

                  $99.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2021-2025 Thule Cross Bar Kit

                  Transit 2021-2025 Thule Cross Bar Kit

                  SKU: VNK4Z7855100A

                  $769.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
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                  28 - 31 of 31 results