Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Built to make an impression.
Seating when you need it.
E-Z Entry Second Row
Seats that move to fit you.
Adaptive LED Lighting
10.1-Inch LCD Capacitive Portrait Touchscreen
A new look for the front dash.
Limited Hybrid with 3.3L Hybrid Powertrain
Auto High-Beam Headlamps
Your home away from home.
Park with push of a button.
Ford and Waze
B&O Sound System by Bang & Olufsen
Tri-Zone Climate Control
Intelligent 4WD with Terrain Management System™
Towing and Trailer Sway Control
Available Reverse Brake Assist
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