The Truck Bed Camera is powered by both a recharging battery in the hub and power drawn from your vehicle’s OBD-II port. The battery is recharged by your truck while driving and, if the truck isn’t providing enough charge, the battery can be removed and charged on a wall outlet.

You should not need to remove the battery to charge when your truck is driven daily. You can expect up to five days of charge when your truck isn’t being driven regularly. This depends on how much activity is happening in and around the truck.

To power the Truck Bed Camera, the hub charges its battery through your vehicle’s OBD-II port. Here’s how to maximize your battery life.

1. Drive at least one hour a day: This helps keep your hub’s battery charged through the vehicle’s OBD-II port.
2. Park in low-traffic areas: If possible, park in areas with less pedestrian and vehicle movement. Any motion, such as people, objects, animals, or traffic, will impact your system’s battery life.
3. Limit live streaming: Prolonged live streaming can quickly drain your battery. We recommend using live streaming sparingly and only when necessary, such as during an active intrusion or to monitor suspicious activity.
4. Monitor temperature conditions: Extreme hot or cold temperatures can impact battery performance.
5. Regularly check your battery percentage: Inside the Ford app, keep an eye on your battery levels and ensure it remains charged.

Charging the Battery Using the Power Adapter
If the battery fully drains, you will need to remove it and recharge it indoors using the provided power adapter.

Do not use a third-party USB-C charger to charge the battery, as it may reduce the battery’s performance.

If you follow these steps and are still experiencing unusual battery drain, please reach out to Customer Support or call 866-861-0419.

You can check the battery level in the Ford app and on the hub itself. Our Customer Support may also request to see the percentage reported by your hub to troubleshoot an issue. To do this, perform a quick “press and release” on the power button (when the vehicle is not powered on).

Here’s how LEDs correspond to your battery charge level:
1 LED on — less than 25%
2 LEDs on — 25%–49%
3 LEDs on — 50%–74%
4 LEDs on — 75%–100%

After a few days of inactivity, the hub’s battery may drain completely. If this happens, you will need to follow these steps to remove the battery from the hub and charge it using the provided power adapter. Or visit our setup support page for a deeper dive into the process.

Step 1: Remove the Battery From the Hub

• Using your trim tool’s T8 star bit, remove the four star screws on the top of the hub. Place the screws aside in a container or on a flat surface.
• Gently squeeze the sides of the battery faceplate and lift it off.
• Take the orange fabric loop and pull up to release the battery.

Step 2: Charge the Battery

• Connect the power adapter to the charging port in the battery.
• Plug the power adapter into a wall outlet. It is important to use the charger that was included with your system. Other adapters will not charge appropriately.
• The green LED on the battery will start blinking rapidly and slow down as it gets closer to full charge. When the LED stops blinking, that means the battery is fully charged.
• It normally takes about four hours for the battery to fully charge.

Step 3: Reinstall the Battery

• Reinstall your fully charged battery into the hub. The four LEDs on the hub will begin flashing as the system boots up.
• Reattach the faceplate to the hub and secure it with the four screws.
• After the system is back online, confirm in the Ford app that your battery is fully charged.

Here’s what the LED indicators mean when charging the hub’s battery using the provided power adapter.

Battery LED Patterns

The hub is designed to recharge its battery through the vehicle’s OBD-II port, but only when the vehicle battery reads above 12.4 volts, which usually only happens while driving. If you notice your hub is not charging its battery, follow the troubleshooting steps below.

Observe Charging LED on the Hub
To safely observe the hub while driving, we recommend driving with a friend. After a few minutes of driving, an LED should begin blinking steadily on the hub. If not, this is a sign your OBD-II power cable may not be connected properly or there is an issue with the battery.

Reconnect the Power Cable
The orange OBD-II power cable connections may become loose while driving. We recommend removing, cleaning, and securely reconnecting the cable connections.

Check the Battery Pack
Make sure the battery pack is charged, is oriented the correct way, and is seated in the hub correctly. You should hear a click when the battery pack is set properly.

Charge a Dead Battery
If your vehicle has not been driven in a long time, the hub’s battery may be dead. We recommend a longer drive (30–60 minutes) to recharge your battery.

If your hub is not charging its battery while driving, please reach out to Customer Support or call 866-861-0419 for further troubleshooting.

This message means that your system’s battery percentage has fallen too low. Driving your vehicle for 30–60 minutes should charge the battery enough to remove the notification. If you’re still seeing the notification, you’ll need to remove the battery from the hub and charge using the provided power adapter.

Removing the Battery for Charging

1. Locate the four screws on the battery faceplate of your hub.
2. Using the multipurpose tool and T8 star bit provided, remove these screws to access the battery compartment.
3. Pull up on the orange fabric loop to disconnect the battery.

Charging the Battery

1. Start by removing the battery from the hub.
2. Using the provided USB-C power adapter, connect the battery to a wall outlet. Please do not use a third-party USB-C charger to charge the removable battery, as it may impact battery performance.
3. From a low charge, the battery’s single green LED indicator will start flashing quickly. As the battery charges and gets closer to being fully charged, the rate of the flashing will slow down.
4. Charging from zero to full takes about four hours. Once the battery reaches full charge, the LED will automatically turn off.

After fully charging the battery, reinstall it into the hub. Wait about five minutes for the system to power on. If you are still receiving this message after charging your battery, please reach out to our Customer Support or call 866-861-0419 for assistance.

The Truck Bed Camera cables are designed with durability in mind, ensuring the system is prepared for the job site, trail, and whatever else you have planned.

Align the Cable Notch
Before connecting the cable, locate the cable’s notch. With your Truck Bed Camera facing the window, this notch should point directly to the left.

Insert the Cable
Align the notch with the corresponding shape in the port. For a secure fit, wiggle the cable slightly and press down.

Confirm the Connection
Test your connection by ensuring the cable is fully seated and cannot easily pull out. If it’s firmly in place, you’ve done it right. If it slides out easily, realign and try again.

Seal the Connection
After verifying your connection, screw on the collar to ensure a weather-tight seal. This can be tricky, as even a small indentation should not be showing when plugged in correctly. This close-up shows a correctly screwed on cable collar.

This error can surface due to a communication issue between your hub and the Ford app. The first thing to check is that your connections are all secure. Each of the cable collars should be screwed tightly, ensuring both the hub and Camera USB-C ports are adequately connected. Select the Try Again button to try continuing.

If the cables are indeed secure and you still cannot complete the calibration, our team will need to help out. Please reach out to Customer Support or call 866-861-0419.

As a safety precaution, the Truck Bed Camera automatically deactivates itself when it detects your truck is in motion. This helps to ensure that you are not distracted while driving and also complying with traffic laws regarding electronic devices.

• When your vehicle is in motion, a message will appear on your app informing you of the changed status. During this time, live streaming and activity detection will be temporarily disabled.
• Once the system detects that the vehicle is no longer in motion, it will resume its regular function. This process may take up to three minutes.

The Ford app is having trouble connecting to your device. Follow these steps to get reconnected.

Check Your Hub’s Battery Percentage
Make sure your battery is installed in the hub with over 35% charge. To check your hub’s battery percentage, quickly push the button on your hub. If fewer than two lights flash on the hub, you may need to remove and charge your battery.

Start a Live Stream
Starting a live stream from the Ford app can help re-establish a connection with the device. If you are unable to live stream or just see a black screen, there may be an issue with overall poor cellular connection quality.

Perform a Power Cycle
A power cycle may help reestablish connection with the device. Hold the button on the hub for 10 seconds until the second LED illuminates. Wait five minutes and check your connection again.

Make Sure You Have a Strong Internet Connection
Go to the settings in your phone and confirm it is connected to the Internet and has a strong signal. Also, check to ensure your vehicle is in an area with strong cellular connectivity.

If your app does not connect after following these steps, please reach out to Customer Support or call 866-861-0419.

If you’re not receiving notifications from the Ford app, please follow these steps:

Check Your Phone’s Notification Settings
In your phone’s notification settings, make sure Ford is set to receive notifications.

Start a Live Stream
Starting a live stream from the Ford app can help reestablish a connection with the device. If you are unable to live stream or just see a black screen, there may be an issue with overall poor cellular connection quality.

Trigger an Intrusion
Reach into your truck bed to trigger an intrusion, and make sure the lights turn red. This action should send a notification to your phone.

If you are still not receiving notifications, please reach out to Customer Support or call 866-861-0419.

The app is having trouble determining your device’s GPS location. There may be an issue with overall poor cellular connection quality. We recommend moving your vehicle into an area with stronger cell reception.

If you continue to see this message in the app, please reach out to Customer Support or call 866-861-0419.

Manually Enter the Serial Number
If you’re having trouble scanning the QR Code, you can enter your serial number manually.

If you are still unable to pair your new device, please reach out to Customer Support or call 866-861-0419.

This means your Truck Bed Camera is experiencing extreme, inoperable temperatures. In dangerously high and low temperatures, the Truck Bed Camera will enter a protective state, disabling charging as well as features like intrusion detection and live stream. These features will automatically resume when device returns to normal temperature.

The Truck Bed Camera is like a smart home camera designed for pickup trucks. This high-definition camera mounts to your rear window, overlooking the truck bed, and records activity like reach-ins and tampering.

To power the camera, there is a hub unit hidden under the rear seats that charges itself through your vehicle’s OBD-II port. The hub also enables the camera to send alerts and footage to the cloud over cellular LTE. Through the Ford app, you can view a live stream from the camera, review stored footage, and receive alerts when activity is detected.^*

The Truck Bed Camera requires activation of the Ford Security Package.^**

The Truck Bed Camera monitors inside your truck bed for suspicious activity using a combination of motion and intrusion detection.

Motion Detection
The Truck Bed Camera shines a white light when the radar is detecting movement around the truck bed.

• In daylight, a single LED serves as a deterrent by signaling that the vehicle is being monitored.
• At night, the light bar fully illuminates like a flood light, improving the camera’s visibility in the dark.
• The range of motion detection is set by the size of your truck bed. If you are having issues with the white light not turning on, please try power cycling the hub by holding the power button for 10 seconds.

Activity Detection
When the camera spots a person inside the truck bed, the light bar will shine red. This sends an alert to your phone, and a recording of the incident will be available in the Ford app. The camera will only alert you of intrusion events.

2025 F-150^® Platinum^® Plus 4x4 3.5L PowerBoost^® Full Hybrid V6 engine range calculation based on 30.6-gallon tank and an EPA-estimated 23-combined MPG rating. Actual mileage and range will vary.

Tonneau Covers
Tonneau covers are supported by the Truck Bed Camera but may impact how the device performs.

• The Truck Bed Camera specifically looks for intrusions inside the truck bed that are visible to the camera.
• Hands above the truck bed may not set off the red light or activity alerts as the hand is not inside the detection zone.
• If the tonneau cover is on, activity detection in the bed at the tailgate position may be impacted if the cover is blocking the line of sight to the camera.
• If the tonneau cover is raised and blocking the camera, activity will not be detected because the camera’s view is blocked.

How To Test Activity Detection
Follow these steps to properly test that motion and activity detection are working:

• Place an item fully in your truck bed.
• Walk 10 feet away from the truck bed and make sure the white LED on the Truck Bed Camera is off.
• Walk up to your truck and remove the item from your truck bed. Be sure to fully reach into the bed. The white LED will turn on as you approach, while the red LED will turn on when removing the item.
• Check your Ford app to access the recorded activity.

Stay in control of your vehicle security using live stream, intrusion alerts, activity history, GPS, and more in the Ford app.

2025 F-150^® Platinum^® Plus 4x4 3.5L PowerBoost^® Full Hybrid V6 engine range calculation based on 30.6-gallon tank and an EPA-estimated 23-combined MPG rating. Actual mileage and range will vary. 

1. Open the Ford App: Be sure you have an active Ford Security Package plan.
2. Access Monitoring: On the home screen, under Location & security, select the Monitoring card.
3. Review Monitoring Details: On the Monitoring screen, you can find:
   • Current Monitoring Status: This includes information like when it was last updated and the vehicle’s location (e.g., “Monitoring 17 min ago 1 American Rd, Dearborn, MI”).
   • Map View: A map that includes your vehicle’s location.
   • Start Inhibit Feature: A Slide to activate inhibit option, which prevents your vehicle from starting, even if an authorized key is nearby.
     Note: please visit Ford Security Package for more details.
   • Call Ford Secure: A button to Call Ford Secure for assistance.

1. Truck Bed Live Stream:
   • Below the map, you’ll find the Truck bed live stream section.
   • This displays a live video feed from your Truck Bed Camera.
   • Here you’ll find a toggle — set Live stream and detection ON.
   • Select the video feed to expand it and access more controls.
2. Alert History:
   • The Alert history section lists recent security events, such as Door opened with timestamps and locations.
   • Select individual alerts for more details or choose View all alerts to see a comprehensive list.
3. Additional Settings and Guides:
   • Further down the screen, you’ll find links to:
     • Security settings
     • Device status
     • Troubleshooting guides

The Ford Truck Bed Camera works with the following Ford vehicles from model year 2024 and onward equipped with available Ford Security Package:

• F-150^® (excluding F-150^® Lightning^®)
• Super Duty^®

The Truck Bed Camera was specifically designed and calibrated to monitor and protect the contents of the truck bed. While we don’t yet have a monitoring product that can protect the interior of a vehicle, keep your eyes peeled for future releases, as we are always working on products that will help our customers protect what’s most important to them.

Your Truck Bed Camera will need to be mounted to the center of the rear window of your Ford truck. Rest assured, you will still be able to open the window if you follow the instructions:

Check Sliding Window Direction
If your vehicle has a rear sliding window, route the camera cable in the direction the window opens.

Hide the Cable Out of View
Start by running the cable along the top of the rear window, tucking it into the headliner.

Note: Leave some slack in the camera cable near the window opening to allow it to move more freely.

Vehicle Model Compatibility
The Ford Truck Bed Camera works with the following Ford vehicles from model year 2024 and newer with available Ford Security Package:

• F-150^® (excluding F-150^® Lightning^®)
• Super Duty^®

Activate the Ford Security Package
The Truck Bed Camera requires the Ford Security Package which can be activated in the Ford app.

Have a Healthy Battery
Ensure your vehicle’s battery is in good health. Do not install the Truck Bed Camera if you have a battery that requires frequent jump starting or does not start your vehicle reliably.

Compatible With Factory Rear Window Tints Only
The Truck Bed Camera works with all Ford factory rear window tints but may not work with any aftermarket tints applied to the rear window.

Don’t Install in Temperatures Below Freezing
Only install the Truck Bed Camera in ambient temperatures above 0°C/32°F. Do not attempt to install it in colder temperatures, as this will impair the install procedure.

A Clear View Out of the Rear Window
The Truck Bed Camera mounts on the inside of your rear window, in the center, and requires a clear view of your truck bed. Ensure there are no large decals on your rear window or obstructions in the truck bed that could block the Truck Bed Camera’s view.

Necessary Space and Ports for Installation
To install your Truck Bed Camera, your vehicle will need:

• An open OBD-II port
• For single-row vehicles: Space behind driver’s seat
• For two-row vehicles: Space under the driver-side rear seat

Direct OBD-II Port Connection Required
Do not use an OBD-II splitter when installing, as it can interfere with the performance of the Truck Bed Camera. Direct connection to the OBD-II port is necessary for proper operation.

Truck Bed Accessories
The Truck Bed Camera is designed to monitor “uncovered” pickup trucks and may not work with certain after market accessories:

Truck Bed Camera Box

12. Position the Mounting Template
The mounting template adheres to the rear window and helps you find the correct location for the Truck Bed Camera. Check whether your rear window has defroster lines, then follow the appropriate steps:

If you DO have defroster lines:
A. Peel the liner from both tape pieces on each side of the mounting template.
B. Place the mounting template in the center of the window.
C. Align the defroster line marking on the mounting template with the top defroster line.
D. Press the template firmly onto the glass and hold for 10 seconds.

If you DON’T have defroster lines:
A. Peel the liner from both tape pieces on each side of the mounting template.
B. Position the mounting template in the center of the window.
C. Position the top of the mounting template 1.25 inches below the black border on the window.
D. Press the template firmly onto the glass and hold for 10 seconds.

13. Clean the Rear Window
Clean the area of glass inside the mounting template with the alcohol wipe provided and wait for it to dry.