How do I use voice commands with SYNC®* 4A?

You will need to activate Voice Commands to use a “wake word” to talk to your vehicle. 

To turn on Voice Commands:

  1. Tap the Vehicle image on your vehicle's SYNC screen.
  2. Select Settings.
  3. Press Voice Control.
  4. Tap Listen for Wake Word.

“OK, Ford” is the default wake word, but the other options include “OK, FordPass®,” “OK Ford SYNC,” or “Hello Ford.”

A short press of the Push-to-Talk (PTT) button on the steering wheel, as shown in the image below, can be used instead of the wake word. A long press of the PTT button will alert Android Auto™** or Apple CarPlay®***, if connected.

See below for commonly used SYNC 4A voice commands:

Basic Commands

  • Go back
  • Cancel
  • List of commands
  • Next page/previous page (scrolls through voice lists only)
  • Help


  • Phone list of commands
  • Pair phone
  • Call <name>
  • Call <name> <on cell/at home/at work>
  • Dial <number>
  • Listen to message


  • Navigation list of commands
  • Destination <home/work/favorites/previous destination>
  • Find <an address/POI/intersection>
  • Where am I?
  • Show route
  • Cancel route
  • Detour
  • Voice guidance on/off
  • Show <3D/North up/heading up>
  • SiriusXM®**** Traffic and Travel Link*  list of commands
  • Show <traffic/weather map/5-day forecast/fuel prices>
  • Help

Climate (if equipped)

  • Climate list of commands
  • Climate set temperature <# degrees>


  • AM <530-1710>
  • FM <87.9-107.9>
  • CD
  • USB
  • Bluetooth®***** audio
  • Sirius <0-233>
  • Sirius channel name>

Mobile Apps

  • List mobile apps
  • Find new apps
  • <App name>
  • <App name> Help

Back to SYNC Voice Commands

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Android Auto is a trademark of Google LLC.

***Apple CarPlay is a trademark of Apple Inc., registered in the U.S. and other countries.

****Sirius, XM and all related marks and logos are trademarks of Sirius XM Radio Inc.

*****The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.