How do I renew my SYNC®* 4A Connected Navigation services?

Before the end of your SYNC 4A Navigation Services trial, you will receive alerts reminding you to renew your SYNC 4A Connected Navigation service**.

To renew:

  1. Log into your Ford Account.
  2. Click on the Connected Services link associated with your vehicle. If the Connected Services icon is ON, you know that action is required.
  3. Select Renew.
  4. Click on Next to review your order and payment information.
  5. Accept the Terms & Conditions.
  6. Click Complete Purchase.

A receipt will be sent to you via your preferred communication method.

Note: Once purchased, the SYNC 4 Navigation package subscription is non-refundable.

Additional Topics

What are SYNC 4 Connected Navigation options?
How do I activate my SYNC 4 Connected Navigation trial?


*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Navigation services require SYNC®4 and FordPass Connect™ (optional on select vehicles), complimentary connect service and the FordPass® app (see FordPass Terms for details). Customer receives a complimentary 90-day trial of navigation services when an eligible vehicle is added to a member’s FordPass account. Trial period begins on the new vehicle warranty start date. At the end of the complimentary period, navigation service will terminate.

***Navigation service requires SYNC®4 and FordPass Connect (optional on select vehicles), complimentary connect service and the FordPass app (see FordPass Terms for details). Customer receives a complimentary 3-year trial of navigation services when an eligible vehicle is added to member’s FordPass account. Trial period begins with new vehicle warranty start date. At the end of the complimentary period, access to connected navigation services will be discontinued.