Support>SYNC>Getting Started with SYNC>How do I delete a paired device using SYNC?

How do I delete a paired device using SYNC®*?

Learn how to remove a paired phone (or any Bluetooth®** device) using the SYNC touchscreen below.

Identifying Your Vehicle's SYNC Generation

There are two resources to help you identify your vehicle's SYNC generation:

  • SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or Login with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • SYNC Visual Reference Guide, which has example images of each generation of SYNC Ford has offered.

Deleting a Paired Device

SYNC 4

  1. Press the Phone tab on your vehicle's SYNC screen.
    Phone tab
  2. Tap Phone List.
    Phone List button
  3. Select a phone from the list.
    Phone name
  4. Touch the Delete symbol (trash can). A pop-up will appear.
    Trash Can icon/Delete symbol
  5. Press Yes to remove the phone.
    Phone tab

SYNC 4A

 To delete a paired phone:

  1. Click on the Home icon on your SYNC screen.
  2. Press Settings.
  3. Tap Phone List.
  4. Select the phone you would like to delete.
  5. Touch <Phone> Settings.
  6. Press Remove <Phone>.
    Remove Phone option on Phone List screen of SYNC 4A

SYNC 3

  1. Press Settings.
  2. Touch Bluetooth.
  3. Press View Devices.
  4. Select the phone you want to delete.
  5. Press Delete.
  6. Press Yes to confirm your selection.

SYNC with MyFord Touch

  1. Press the Gear Icon at the bottom of your SYNC screen.
  2. Select Settings.
  3. Press Phone.
  4. Touch Bluetooth.
  5. Select the phone you want to delete.
  6. Press Delete.

SYNC Gen 1.1

  1. Select Phone.
  2. Go to Bluetooth Devices.
  3. Select the phone you want to delete.
  4. Press Delete.

SYNC Gen 1

  1. Press the Phone Button.
  2. Select Return.
  3. Press Bluetooth.
  4. Select the phone you want to delete.
  5. Press Delete.

Additional Information

Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc