How do I create a personal profile with SYNC®*?

You can make a personal profile with SYNC 4A and SYNC 4 to save your settings for seats, temperature, ambient lighting, etc. using the Settings menu.

Setting Up a Personal Profile

Important: Ensure that your vehicle is on and running in a well-ventilated area, and it is in Park (P).

Select your SYNC generation from the drop-down options below to learn how to create a personal profile with SYNC.

Note: If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identifying Your SYNC Generation

Two resources to help you identify your vehicle's SYNC generation are the:

  • SYNC and Navigation Updates page. Either:
    • Enter your Vehicle Identification Number (VIN) and select Check for update.
    • Log in with your Ford credentials, choose a vehicle from your garage, and select Check for updates.

      Note: Your SYNC generation will appear on the right-hand side of the page.

  • SYNC Visual Reference Guide, which provides example images of SYNC generations that Ford has offered.

SYNC 4A

To create a personal profile for SYNC 4A:

  1. Tap Settings or the Home icon (varies by software version) on your vehicle's SYNC screen.
  2. Select Personal Profile.
  3. Tap Create Profile.
  4. Enter a name for the profile.
  5. Tap the Enter button.   
  6. Press the Memory button you want to assign the profile to.
    SYNC 4 memory buttons screen with the 3 memory buttons highlighted

    Notes:
    • There can be up to three separate profiles, matching the three options located on the driver-side door panel. During this step, you can also select the physical Memory button on the driver-side door panel.
    • If another driver has already set up their Memory button, their name will appear beside the number.
    • Once the Memory button is selected, the assigned name will appear next to the profile.

Optional Steps

  1. Set up a profile picture (avatar), set a profile photo, or select a Ford image. Image options will vary by vehicle. 
  2. Opt-in to Intelligent Suggestions. These are suggestions that will appear on the SYNC screen when you start your vehicle, providing suggestions such as a radio station to listen to, a person to call from your contact list, or a location to obtain directions from the Navigation system. 
  3. Link a key fob.

    Note: If you do not link your key fob, you must select your profile to access it in the future. ​​​​​​​

  4. Link a Phone as a Key to SYNC.
  5. Press Done at the bottom of the screen.

You should see your profile in the "Personal Profiles" section under Settings.

SYNC 4

To create a personal profile for SYNC 4:

  1. Tap Settings
  2. Select Personal Profile
  3. Toggle Personal Profiles On
  4. Select Add Profile
  5. Enter the name for the profile, and then tap the Enter button at the bottom-right of the keypad.   
  6. Press the Memory button you want to assign the profile to.
    SYNC 4 screen with the 3 memory buttons  highlighted

    Notes:
    • There can be up to three separate profiles, matching the three options located on the driver-side door panel. During this step, you can also select the physical Memory button on the driver-side door panel.
    • If another driver has already set up their Memory button, their name will appear beside the number.
    • Once the Memory button is selected, the assigned name will appear next to the profile.

Optional Steps

  1. Set up a profile picture (avatar), set a profile photo, or select a Ford image. Image options will vary by vehicle. 
  2. Opt-in to Intelligent Suggestions. These are suggestions that will appear on the SYNC screen when you start your vehicle, providing suggestions such as a radio station to listen to, a person to call from your contact list, or a location to obtain directions from the Navigation system. 
  3. Link a key fob.

    Note: If you do not link your key fob, you must select your profile to access it in the future. ​​​​​​​

  4. Link a Phone as a Key to SYNC.
  5. Press Done at the bottom of the screen.

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.