How do I adjust the phone's volume when using SYNC®*?

  1. Ensure the volume on the phone is turned up.
  2. When you receive an incoming call or text message, use the volume controls on your steering wheel (Vol+ or Vol-) or turn the audio volume control knob located on the center console.

Note: Text message and phone call volume can only be adjusted while in use.

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.