How do I unlock my Ford without a key?
If you locked your keys inside your vehicle and a spare key is not available, you may still be able to unlock your vehicle:
Option 1: Remote unlock using the FordPass™* App
If you previously downloaded the FordPass App and activated FordPass Connect (SYNC Connect® for 2018 and previous model year vehicles), you can remotely unlock your vehicle. To unlock your vehicle using FordPass:
- Tap Home in the FordPass App.
- Select a vehicle.
- Press and hold the Unlock button until the circle starts spinning.
Option 2: Use the keyless entry code (if equipped)
The keyless entry code lets you unlock the vehicle's doors by using your 5-digit entry code. Enter your five-digit code to unlock the driver's door. Note: The factory-set five-digit Keyless Entry code is provided on a wallet-sized card with the Owner’s Manual.
Options 3: Contact Roadside Assistance
If you are unable to unlock your vehicle, contact Roadside Assistance at 800-241-3673. Note: Roadside Assistance is included with your vehicle's New Vehicle Limited and Powertrain Warranty. It is also included with certain Ford Protect Extended Service Plans.
Note: Ford cannot remotely unlock a vehicle.
*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.