>>>What do I do if I cannot remotely start my vehicle with Phone As A Key?

**What do I do if I cannot remotely start my Ford with Phone As A Key™^*?**

Using the FordPass^®** App, verify your Phone As A Key setup is complete and enabled via Bluetooth^®*** connection on at least one phone.
1. Select the Vehicle tab in the FordPass App.
2. Press Phone As A Key. There should be at least one entry under Phone As A Key Devices.
If there are no paired devices shown in the previous step, you will need to complete the setup of your Phone As A Key, as prompted from the FordPass App.

Back to Phone As A Key troubleshooting main page

^*Available on select vehicles. Requires feature activation. Not compatible with all smartphones.

^**The FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

^***The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.