How do I use Valet Mode with Phone As A Key™*?

To use Phone As A Key with FordPass®**, you must:

  • Have FordPass downloaded to your device.
  • Have an active FordPass account and be logged in.
  • Have a properly equipped vehicle added to FordPass.
  • Have either facial recognition, fingerprint recognition, or a passcode set up on your mobile device. 
  • Enable your Customer Connectivity Settings (CCS).
  • Authorize your embedded modem.
  • Enable your phone's Bluetooth®***.
  • Bluetooth version must be 4.2+.
  • Supported mobile device running Android™**** 8.0+ or iOS®*****13.0+.

Once your valet passcode is created, these are the instructions your valet attendant will need to access your vehicle using the passcode:

  1. Enter the first five digits of the temporary code on the door keypad to unlock the vehicle.
  2. Press the brake and Push to Start button.
  3. SYNC®****** will prompt the valet to enter the temporary passcode.
  4. Once the full eight-digit passcode is entered, SYNC will display that the password was accepted.
  5. Press the brake and Push to Start button in order to start the vehicle.

Note: If the valet taps Exit Valet Mode on SYNC, the passcode will be made void, the vehicle will automatically exit valet mode, and a new passcode will need to be generated. 

Additional Information

How do I create a valet mode passcode?


*Available on select vehicles. Requires feature activation. Not compatible with all smartphones.

**The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

***The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. 

****Android is a trademark of Google LLC.

*****iOS is a service mark of Apple Inc.

******Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.