How do I reset my Phone As A Key?

In order to use Phone As A Key with FordPass, you must:

  • Have the app downloaded to your device.
  • Have an active FordPass account and be logged in.
  • Have a properly equipped vehicle added to the app.
    • Currently the Ford Mach-E.
  • Enable your Customer Connectivity Settings (CCS).
  • Authorize your embedded modem.
  • Enable your phone's Bluetooth®.
    • Bluetooth version must be 4.2+.
  • Supported mobile device running Android 8.0+ or iOS 13.0+.

In order to Reset a Key, you must delete it and set up your key again. 

To reset all keys in-vehicle:

  1. Ensure that your vehicle is on, running, and in park. 
  2. Tap Settings on SYNC®.
  3. Select General.
  4. Scroll down to Reset.
  5. Select FordPass Connect Reset.
  6. Select Phone As A Key Reset.
  7. Tap Continue to remove all Phone As A Key devices.
  8. Wait for the Success screen.

Additional Information
How do I delete Phone As A Key using the app?