How do I control my Ford vehicle with Phone As A Key™*?

Using the FordPass®** App, you can manage remote controls like start, stop, and much more. Use the steps below for more information. 

Important: Phone As A Key works best when your smartphone has a direct line of sight to your vehicle (i.e. Keep your phone “in-hand” rather than in a back pocket, handbag, or briefcase).

Using Phone As A Key Commands

Select your FordPass App experience for steps to send controls using Phone As A Key.

FordPass App 4.X Experience 

To send remote commands to your vehicle:

  1. Log in to the FordPass App.
  2. Go to the Home screen. 
  3. Locate the Remote Command keys under your vehicle's image.

    Note: The following controls will appear based on your vehicle model and build:

    • Windows Up
    • Windows Down
    • Horn & Lights
    • Frunk
    • Trunk††
  4. Press, hold, and release the respective key to send a request to your vehicle.

FordPass App 5.X Experience 

To send remote commands to your vehicle:

  1. Log in to the FordPass App.
  2. Go to the Vehicle screen. 
  3. Select the Controls button.
  4. Tap the respective control to send a request to your vehicle:
    • Windows Up
    • Windows Down
    • Frunk
    • Trunk

      Note: To access the Horn & Lights controls, go back to the Vehicle screen, scroll down and tap Vehicle Location.

Tips if You Are Unable to Activate

Further Troubleshooting Options

If you are experiencing other issues, visit the FordPass Troubleshooting topic folder for additional support. 

Additional Information

How do I set up Phone As A Key?
How do I activate or connect to my vehicle?
How do I add a vehicle to FordPass?


*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

**FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

This applies to the Mustang Mach-E only.

††For the Ford F-150 Lightning, this is for both front trunk and the tailgate, which are power assisted.