How do I change my FordPass®* username?

After changing your username, you will be logged out of FordPass and will need to log back in using your new credentials (your new email address and your password). 

  1. Open the FordPass App. 
  2. Navigate to the Account landing page.
  3. Select Settings.
  4. Tap Change Username.
  5. Complete the security prompt based on your phone's settings. 
  6. Type in your New Username, which is your email address.
  7. Confirm your new username. 
  8. To make your new username your preferred contact email, check the box. 
  9. Tap Save.

Additional Information

How do I reset my password?
How do I change my password in FordPass?


*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.