How do I download the FordPass App and create an account?

You can download FordPass^®* using the App Store^® or Google Play^™. FordPass is free to use. Create your account using the steps below. 

Downloading the FordPass App

Download the FordPass App via your respective platform. 

• iOS^® devices: App Store
• Android^™ devices: Google Play

Creating a FordPass Account

Important:

• If you already have a Ford Account, you can log in using your existing account credentials (username and password) on the FordPass App.
• If you have a new device or it was lost or stolen, you do not have to create a new account.
  • New device: Refer to the Existing FordPass and New Device topic for steps on accessing your existing account. 
  • Lost/stolen device: Refer to the Device Lost topic for restoration steps. 

To create an account, use the steps below: 

1. Open the FordPass App on your device.
2. Select Create Account. 
3. Enter your email address.
4. Review your email address for errors or missing characters.
5. Press Request Code. 
   • An email will be sent to the email address associated with your account.
   • If you do not see the email, check your spam/junk folder. 
6. Retrieve the 6-digit code from your email.
7. Enter your code in the Verification Code field.
   
   Note: If more than 10 minutes have passed since you requested the code, you will need to request another one by selecting Send New Code. 
   
   
8. Tap Submit.
9. Enter the following details:
   • First Name
   • Last Name
   • A password containing all of the criteria below:
     • Eight or more characters
     • One special character
     • One number
     • One upper-case letter
     • One lower-case letter
10. Tap the box after reading the terms and conditions/privacy policy.
11. Select Create Account.

You should be directed to the FordPass app and prompted to add a vehicle to your account. 

If you encounter issues during the registration process, contact a Guide for additional assistance. 

More FordPass Information

For more detailed information on FordPass features and functions, visit our FordPass support page and browse by your preferred topic.

Additional Information

Which devices are compatible with FordPass?

^*FordPass^® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

App Store is a trademark of Apple Inc., registered in the U.S. and other countries.

Google Play is a trademark of Google LLC.

iOS is a trademark of Apple Inc., registered in the U.S. and other countries.

Android is a trademark of Google LLC.