How do I enable or disable a Ford Assistant Wake Word with SYNC®* 4A and SYNC 4?

You can turn this feature on or off using the Settings menu of your SYNC system.

Identifying Your Ford's SYNC Generation

Use the following resources to help identify your SYNC generation:

  • The SYNC and Navigation Updates page allows you to enter your Vehicle Identification Number (VIN), or log in with your Ford credentials and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • The SYNC Visual Reference Guide has example images of each generation of SYNC.

Turning the Ford Assistant Wake Word On or Off

Select your SYNC generation from the drop-down options below to learn how to enable or disable the SYNC Wake Word feature.

SYNC 4A

To adjust the Wake Word settings with SYNC 4:

  1. Tap the Home icon on your vehicle's SYNC screen.
  2. Select Settings.
  3. Choose Voice.
  4. Toggle the Listen for Wake Word slider by pressing on it to enable or disable the Ford Assistant Wake Word function.

    Note: You can select the “i” icon to the right to be provided a brief description of the Listen for Wake Word option.

SYNC 4

To adjust the Wake Word settings with SYNC 4:

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select Voice.
  3. Toggle the Listen for Wake Word slider by pressing on it to enable or disable the Ford Assistant Wake Word function.

    Note: You can select the “i” icon to the right to be provided a brief description of the Listen for Wake Word option.

Additional Information

How do I set a Ford Assistant Wake Word with SYNC 4?
How do I use Ford Assistant with SYNC 4?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving.  Some features may be locked out while the vehicle is in gear.  Not all features are compatible with all phones.