Ford and Amazon Alexa

Now you can enjoy all the convenience of Alexa in your Ford. Ask Alexa questions, check and schedule events in your calendar, ask for directions, shop Amazon and access smart home controls.*

Whether Alexa Built-in was installed in the factory** or Ford Power-Up via an over-the-air software update, you can interact with Alexa in your vehicle through any of the more than 100,000 Alexa Auto Skills, or just speak to Alexa like you do at home with simple voice commands like, “Alexa, add laundry detergent to my shopping list.” To get even more out of Alexa Built-in, activate Ford Streaming to make every drive that much better.

Can I use Alexa Built-in without an Amazon account?

To enjoy all the features of Amazon Alexa Built-in, you need to have an Amazon account. If you don’t have an account, visit Amazon.com to sign up and get started.

How to Set Up Alexa Built-in

Alexa Built-in is complimentary for the first three years of vehicle ownership. To get started:

  1. Activate FordPass™ Connect, or if you haven’t yet, activate now
  2. Register Alexa Built-in by tapping Settings and selecting the Alexa icon on your SYNC® 4 or SYNC 4A screen
  3. On the status information screen, select Amazon Alexa, then select Yes or Get Started
  4. Scan the QR code with your smartphone and sign in to your Amazon account or visit Amazon.com/code to sign in to Amazon
  5. Register your device by entering the provided code
  6. Follow the steps to finish registering Alexa in your vehicle
  7. Select Yes to enable the Alexa wake word

How to use Amazon Alexa Built-in

  1. Say “Alexa,” followed with your question or command
  2. If Listen to Wake Word is turned off, press the Push to Talk button on the steering wheel. After the tone, simply say “Alexa,” followed by your question or command

*Certain Alexa functionality is dependent on smart home technology.

**Access to Alexa requires an Amazon account, SYNC 4®, FordPass Connect, and complimentary Connected Service activated through the FordPass App (see FordPass Terms for details). Eligible 2022 Ford vehicles receive three years of access to Alexa Built-in and 30-days of complimentary streaming media services that begin on the new vehicle warranty start date, after which fees apply. See your Ford account for information. Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc. or its affiliates. FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Available first half of 2022. Access to Alexa requires an Amazon account, SYNC® 4, FordPass Connect, and complimentary Connected Service activated through the FordPass App (see FordPass Terms for details). Eligible 2021 and 2022 vehicles will receive three years of access to Alexa Built-in (excludes streaming media services) from date Ford Power-Up is complete, after which fees may apply. See your Ford account for information. Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc. or its affiliates. FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.