Can I get help in an accident using the FordPass app?
If you are in an accident, the Collision Assistance feature is available in FordPass®* for additional support. Use the steps below for more details.
Getting Help After an Accident
To view the Collision Assistance feature in FordPass:
- Ensure you are in a safe location.
- Open the FordPass app.
- Go to the Service screen.
- Tap Collision Assistance.
- Select one of the following:
- Find Collision Center & Towing
- Locate a Ford Certified Collision Center
- Schedule Towing Service
- Get Rental & More: Contact a rental company or rideshare apps, or call someone from your contacts.
- Talk to a dedicated Collision Assistance Advisor.
- Find Collision Center & Towing
*FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.