Can I get help in an accident using the FordPass app?

If you are in an accident, the Collision Assistance feature is available in FordPass®* for additional support. Use the steps below for more details. 

Getting Help After an Accident 

To view the Collision Assistance feature in FordPass:

  1. Ensure you are in a safe location. 
  2. Open the FordPass app.
  3. Go to the Service screen.
  4. Tap Collision Assistance.
  5. Select one of the following:
    • Find Collision Center & Towing
      • Locate a Ford Certified Collision Center
      • Schedule Towing Service
    • Get Rental & More: Contact a rental company or rideshare apps, or call someone from your contacts.
    • Talk to a dedicated Collision Assistance Advisor.

*FordPass® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.