What is the Vehicle Service Reservation feature?
When you schedule maintenance, repairs, and diagnostics in the Ford App or Ford Owner site, the Vehicle Service Reservation feature gives you the option to choose whether you go to the Ford Dealer or a Ford technician comes to you.
Vehicle Service Reservation Options
- At Our Shop: You will take your vehicle to your preferred dealer and they will perform the services.
- Mobile Service: A Ford technician will visit you to perform light or minor repairs.
- Pickup & Delivery: Your vehicle will be picked up by a Ford expert technician to work on repairs/services. Once the service is completed, your vehicle will be delivered back to you.
Important:
- Recall-related services are referred to as Recall Services.
- Non-recall related services are referred to as Regular Services.
- Pricing and services available may vary depending on the dealership selected.
- You may receive notifications if your vehicle is up for scheduled maintenance.
Additional Information
How do I use the Vehicle Service Reservation feature?
How do I reschedule or cancel a Vehicle Service Reservation?
The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.