What is the Pacific Gas & Electric Hourly Flex Pricing Pilot?

Ford electric vehicle (EV) drivers can get rewarded for allowing Ford to schedule charging to match Pacific Gas & Electric (PG&E) pricing. 

To help PG&E meet its energy goals, Ford will receive the daily forecasted energy cost and will schedule charging to occur during periods of lower cost. This forecasted schedule is known as a shadow bill. Customers whose cumulative shadow bills are lower than their regular bills will receive payment equal to the difference between the two.

Enroll today on the Ford Energy Rewards website, then complete your PG&E-specific application when prompted.

PG&E Hourly Flex Pricing Pilot

Select from the dropdowns below to learn more.

What information does Ford share with PG&E?

Personal Information

  • Name
  • Email
  • Mobile phone number
  • Home address
  • Utility account number (Service Agreement ID)
  • Utility account holder name (if provided)

Vehicle Information 

  • Vehicle make/model
  • Battery size
  • In-vehicle charger capacity

Ford and PG&E do not share per-session or aggregate charging data.

What is required to participate in the Hourly Flex Pricing Pilot?

To participate, you must:

  • Own or lease one of the following all-electric Ford vehicles, model year 2021 and newer:
    • Mustang Mach-E®
    • F-150 Lightning®
    • E-Transit™ (retail only)
  • Authorize the vehicle modem.
  • Live in the PG&E service territory and be a PG&E customer.
  • Have a SmartMeter™.
  • Use your 10-digit Service Agreement ID when asked for your account number during the Ford Energy Rewards application.

See the PG&E Hourly Flex Pricing Pilot web page for additional requirements.

I completed my Ford Energy Rewards application. What is the next step?

When you complete your Ford Energy Rewards application, you will be redirected to the PG&E application at energyinsight.pge.com.

  • You must log in using your Service Agreement ID in order to complete your application with PG&E.
  • When asked to select your ASP name, look for and select ChargeScape (Ford Motor Company).

Completing these steps is required to enroll in the program.

What incentives does PG&E offer to Ford EV owners?

Enrollment Incentive

You will receive $100 upon enrollment confirmation. This incentive is paid via PayPal or Venmo, 4 to 6 weeks after you successfully enroll.

Important: To enroll, you must complete the Ford Energy Rewards application and the PG&E application.

Charging Incentive

You will pay your electricity bill based on your regular monthly rate. Each month, PG&E will calculate a monthly shadow bill based on the energy consumed at the forecasted hourly pricing that Ford receives.

If your cumulative shadow bills are lower than your regular rate cumulative bills:

  • You will receive a payment equal to the difference between the two.
  • You will receive the payment as a one-time payment at the time of true-up, which is one of the following:
    • When you have been enrolled in the pilot program for 12 months.
    • When you unenroll from the pilot.
    • At the same time as your Net Energy Metering (NEM) true-up.

If your cumulative shadow bills are not lower than your regular rate cumulative bills, you will not incur any additional charge or penalty. 

For questions regarding the program, contact the Ford Customer Relationship Center.

For questions regarding incentives paid, email support@evchargingrewards.com.

Additional Information

What is Ford Energy Rewards?
How do I enroll in Ford Energy Rewards?