A Ford service tech enters a bicycle shop and picks up keys from an employee

Ford Pickup & Delivery

Disclaimer
Schedule Service

Let your dealer pick up, service, and return your vehicle. It’s complimentary.

A Ford service tech at a customer’s home is handed their Bronco Sport keys to perform Pickup and Delivery service

Just tell your dealer when and where you’d like to have your Ford vehicle picked up — home or work — and we’ll come get it, service it at the dealership, and return it to you. That’s ownership built around you. *

Schedule Service
Two adults are giving a dog a bath in a bathtub while one of them checks their phone

Find a participating dealer to schedule Ford Pickup & Delivery service, or you can even schedule right in the FordPass® app. *

Schedule Service
Two adults are outside near their Mustang Mach-E® SUV. One rakes leaves, while the other checks their phone

Download the FordPass® app and join FordPass® Rewards. You’ll earn Points on all of your service and maintenance, * Ford Pickup & Delivery included.

Learn About FordPass Rewards

What Owners Are Saying

  • A Ford service representative hands a key fob over to a Ford owner

    Dillion C.

    “Steve did a wonderful job making it easy for me and was super polite and helpful. Also knowledgeable.”

  • A Ford Mobile Service tech hands the keys back to a Ford owner standing in the doorway of a home

    Jennifer W.

    “The pickup and delivery service of my vehicle is fantastic. It is a great benefit not to have to take time off from work to bring my car in to be serviced.  Communication with my service rep was great, and the time it took for all repairs and maintenance was reasonable.”

  • A Ford owner takes a break from playing basketball in the driveway to hand their keys to a Ford service representative

    Christine B.

    “The valet service was well done, easy to track, and saved probably two hours of my time, and I didn't have to work out rides back and forth. That alone will make me a repeat customer. Also, I have new tires and a smooth, aligned ride, which was the goal.”

  • A Ford service representative hands a Ford owner’s keys back to them in the driveway of their home

    Craig C.

    “As a single person this service is important to me so I am not required to wait for my vehicle to be serviced. I really appreciate this personalized service.”

More Ford Service Options

Ford Mobile Service

Get Ford Service just about wherever you are. We offer many routine services remotely — just tell us where to meet you. *

Get Mobile Service Details
A Ford Service technician changes a windshield wiper on a Ford vehicle. The Mobile Service work truck is in the background

FAQs

Ford Pickup & Delivery is a convenient and complimentary way to get your new or used vehicle serviced without having to leave home. Instead, our dealers will transport your vehicle to and from the dealership.

With Pickup & Delivery, a technician will pick up your vehicle at your home or office, service at the dealership, and drop it back off when service is complete.

Ford Pickup & Delivery is complimentary. * When you need service, your Ford Dealer will pick up and return your vehicle. Does not include parts or repair charges.

Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. A nonoperational vehicle is not eligible and will require a Roadside event. Contact your preferred dealer to confirm service availability in your area.

Every service is different. You’ll discuss timing when you book your appointment.

Your dealership will contact you however you like: phone, text or email.

Yes.

All warranty and customer-pay repairs are eligible, as long as your vehicle is drivable, does not have a flat tire, and is not part of a roadside collision.

Distance restrictions may apply. Contact your preferred dealer to confirm service availability in your area.

Not at this time. You can use Roadside Assistance if your vehicle is not drivable, has a flat tire, or has been part of a roadside collision.

Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.

Contact the dealership performing the service directly.