Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Potential Benefits
• Instant torque
• Zero tailpipe emissions
• No more oil changes
A great fit for:
• All types of driving, especially when you have predictable patterns
...lessBased on a full charge. Targeted epa-estimated 300-mile range applies to an available configuration. Actual range varies with conditions such as external elements, driving behaviors, vehicle maintenance, and lithium-ion battery age.
Pre-production model shown.
Potential Benefits
• Fewer gas station stops if you plug in*
• Lower fuel cost*
• Freedom of choice—gas or electric
A great fit for:
• Both city and highway driving, especially for short commutes and frequent city driving**
...lessPotential Benefits
• Fewer gas station stops than with gas engines*
• Lower fuel cost*
• Can run on just electricity or a combination of both electricity and gas
A great fit for:
• Both city and highway driving, especially when you do a lot of city driving
...lessPotential Benefits
• Technology designed to optimize efficiency
• A smart option for those who prefer gas engines
• Fill up with gasoline as you always have
A great fit for:
• All types of driving
...less
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