Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Crew Cab 2015-2020 Covercraft Rear 60/40 Seat Covers in Carhartt Brown

                  F-150 Crew Cab 2015-2020 Covercraft Rear 60/40 Seat Covers in Carhartt Brown

                  SKU: VFL3Z2663812C

                  $299.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen with Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen with Front Camera

                  SKU: VMC3Z8A224C

                  $309.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Cargo Area Liner

                  Bronco 4Dr 2021-2025 Cargo Area Liner

                  SKU: VM2DZ9913042C

                  $99.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025, Tailgate Light Bar for non-BLIS Equipped Vehicles

                  Ranger 2024-2025, Tailgate Light Bar for non-BLIS Equipped Vehicles

                  SKU: VRB3Z13B678B

                  $419.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Bronco Horse Bimini Top Black with Pink for 2Dr Model

                  Bronco 2021-2025 Bronco Horse Bimini Top Black with Pink for 2Dr Model

                  SKU: VM2DZ54500W00P

                  $419.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  Bronco 2Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412K

                  $489.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2021-2025 VISCO Matte Black Body Two Tone Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Body Two Tone Stripe Kit

                  SKU: VML3Z6320000K

                  $499.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT without Spoiler

                  SKU: PR3Z5420000CA

                  $460.00

                  Shipping: More inventory coming soon
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                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  SKU: PK9Z10D802A

                  $95.00

                  Shipping: Ships by May 21
                  Dealer Pickup: Not Available
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